WHAT TO EXPECT FROM METRO MILES
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WHAT TO EXPECT
Simple. Professional. Convenient.
From booking to collection, we make your Metro Mile experience clear and easy every step of the way.
01
BOOK & CONFIRM
Choose your service, schedule your appointment, and receive your booking confirmation.
02
WE ARRIVE
Your collector arrives at the scheduled location with the necessary collection materials.
03
COMPLETE YOUR COLLECTION
Identification, required documentation, and specimen collection are completed professionally and confidentially.
04
NEXT STEPS
When applicable, specimens are prepared for secure laboratory processing and testing.
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BE PREPARED
What to Have Ready
Having the right information available helps keep your appointment quick and smooth.
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Valid Government-Issued Photo ID
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Employer or Agency Paperwork
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Testing or Service Information
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Payment Information
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Safe Collection Space
MOBILE APPOINTMENTS
We Bring the Collection to You
Your collector will arrive at the scheduled location and complete the required collection process professionally and discreetly.
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Mobile appointments may be available at:
Homes • Workplaces • Job Sites • Care Facilities
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Please ensure the collector can safely access the scheduled location and that an appropriate collection area is available when required.
AFTER YOUR COLLECTION
What Happens Next?
Once your collection is complete, required documentation and chain-of-custody procedures are finalized.
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When laboratory testing is required, the specimen is prepared for secure processing according to the applicable testing procedure.
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Result availability and turnaround times may vary depending on the service and laboratory.