PRIVACY POLICY
Home / Privacy Policy
PRIVACY POLICY
Effective Date: August 22, 2026
Metro Mile Delivery LLC respects your privacy and protects information collected through our website, appointments, and mobile testing and collection services.
INFORMATION WE COLLECT
We may collect contact details, appointment and payment information, identification, and testing or collection records needed to provide services. Our website may also collect device information and use cookies.
HOW WE USE AND SHARE INFORMATION
We use information to schedule appointments, provide services, process payments, communicate with you, maintain records, and meet legal requirements. Information may be shared with laboratories, service providers, authorized requesting parties, or authorities when permitted or required. We do not sell personal information for money.
SECURITY AND RETENTION
We use reasonable safeguards to protect your information, although no system is completely secure. Records are retained as needed for services, business obligations, and legal requirements. Avoid sending sensitive information through general contact forms or ordinary email.
YOUR CHOICES
You may request access, corrections, deletion, or withdrawal of permissions, subject to applicable law and required record retention. Cookies can be managed through your browser settings.
ADDITIONAL INFORMATION
Our website is not directed to children under 13. Services for minors require appropriate authorization. Third-party services have their own privacy policies. This policy does not replace a separate HIPAA Notice of Privacy Practices where required.
CONTACT US
If you have questions about this Privacy Policy or Metro Mile Delivery's privacy practices, please contact:
Metro Mile Delivery LLC
Mobile Lab & Diagnostic Services
Owner: Felicia Strozier
Phone: 888-638-0057
Email: info@metromilespecimens.net
Additional contact methods may be available through our Contact Us page.
Metro Mile Delivery Mobile Lab Service Privacy and Policy for Messaging
At Metro Mile Delivery, we respect your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data:
Data Collection: We will collect your name, email address, and mobile phone number when you sign up for SMS updates. This information will be gathered through our Paper form, instructions in how to opt-in and out for SMS consent is given through our Paper Form.
Data Usage: We use your data solely for informational text messages about our service.
Data Security: We protect your data with secure storage measures to prevent unauthorized access.
Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.
Message And Data rates May Apply: Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan. Messages are recurring and message frequency varies based on communication needs.
Contact Metro Mile Delivery LLC at 888-638-0057 or info@metromilespecimens.net for HELP or to STOP receiving messages.
Opt-Out: You can opt out of the SMS list at any time by texting, emailing, or replying STOP or CANCEL to info@metromilespecimens.net or 888-638-0057. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and we will remove your number from our list within 24 hours.
You can send HELP for additional assistance, and you will receive a text including our phone number, email address, and website. We are here to help you.
Carrier Non-Liability Carriers are not liable for any delayed or undelivered messages.
Non-Sharing Clauses: Metro Mile Delivery does not share your data with third parties for marketing purposes. Metro Mile Delivery does not sell, rent, or share the collected mobile numbers or mobile opt-in information with anyone.
© 2026 Metro Mile Delivery LLC. All Rights Reserved.